Point of Rental Basics
- Founded:
- 1983
- Employees:
- 250+
- No. of Countries:
- 82
- No. of Customers:
- 5,000+
- Full-time Developers:
- 60+
- Full-time Software Consultants:
- 100+
- Resolved First Call:
- 98.4%
- Number of Competitors Converted:
- 2,300+
- In-Store Hire Experience:
- 600+ years
Who We Are
How We Help You
Why We Do It
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Up Front
Our solutions enhance customers’ experience online, on the phone, and at the counter - and your team will feel confident in providing answers every step of the way.
eCommerce
Your website can integrate with your inventory - full shopping cart functionality allows for online hire quotes & payments. We even offer customised, optimised website building.
Dashboards
Most software has the information you need. None make it easy to find as Point of Rental’s Dashboards. See all the data you’ll need for the day on one screen and anything else is a simple search away.
Integrated CC Processing
With our end-to-end encryption and card-based tokenisation, your team is able to safely accept credit cards while allowing for automatic rebilling and sharing across locations.
Rewards
Build brand loyalty - half of professional hirers base their decision on familiarity or customer service. Set a percentage reward on hires, sales, and/or asset sales.
Customer Portal
Give preferred customers protected access to account information, like hires, current balance, invoices, etc. They can also make payments and see balances without calling.
Automated Email & SMS
Keep your customers in the loop - send closed contracts automatically, automate reports, or even let people know when their items are on their way or arriving.
eSignatures
Go paperless and save your team the effort of rummaging through files. Collect and store instant, secure signatures via tablet at the counter or remotely via email or SMS.
Unattended Hire
Use smart locker technology to place items or keys for items on hire in lockers, enabling you to hire items or take returns 24/7. Linked contracts open/close automatically.
Out Back
A great customer experience doesn’t happen without the people maintaining, finding, prepping, and ensuring that the items they hire are ready for the job. We help you handle that side, too.
Packages/Kits
While a customer sees a “tent”, you and your team see canopies, poles, sakes, weights, etc. Kits help ensure you’re picking the right component pieces for everything going out while dynamically calculating your availability based on components that may be shared between multiple kits.
Warehouse Management
Track your inventory internally, manage bin locations, min/max levels, case quantities, and transfers between stores and/or warehouses...even see steps like washing and drying for real time availability updates.
Barcoding/RFID Tracking
Speed up item counts, inventories, and more by integrating barcode and RFID solutions. Double-blind scanning allows you to pick up multiple orders and scan all items together instantly. Each item is automatically returned to its appropriate contact and any missing items can be charged out accordingly.
Consumables/Retail Inventory
Manage stock levels by location, set reorder alerts and preferred suppliers…we handle it with fast sales processing and individual sale item numbering with post-sale tracking.
Purchase Orders
Automate your stock reordering process - reorder stock based on min/max levels, dynamic forecasting, or defined replenishment periods with our multi-currency PO system.
One
Point of Rental’s One app ensures that anyone working in the warehouse or on your lot can access the information they need. No printed picklists or checklists - take care of it digitally.
Fulfilment
Replace prep reports and load slip paperwork, making it easy to fill contracts accurately, efficiently, and paperlessly. See change orders in real time, vastly reducing the need for second runs.
On the Road
When your team hits the road, Point of Rental gos with you. We make sure you get the most out of your trips with our mobile-friendly software and features.
Condition Photos
Eliminate damage disputes by having your team take photos when items are dropped off and when they’re picked up. Pics are attached to the contract for easy recordkeeping.
On-site Signatures
Say goodbye to your clipboards, your food-stained and lost paperwork. Capture receipt signatures from authorised clients digitally from your mobile device.
Sales Assistance
Have a mobile sales team? Empower them to see customer data, set appointments, access inventory availability, and create quotes and reservations all from their mobile device.
Messaging
With Point of Rental’s internal messaging, you can avoid repeated calls to the dispatcher or hanging out on hold. Your team can message both desktop and mobile users instantly.
Dispatching
Handle the complex logistics of big events with Point of Rental’s dispatching solutions. You’ll be able to handle orders with deliveries and pickups spread across multiple days, trucks, and even warehouses. Optimise routes, load trucks intelligently, and set time parameters for each stop to ensure your team is on time, every time.
Time Tracking
Have your team clock in and clock out from the road. Entries are GPS-stamped to ensure your team is where it says it is, when it says it’s there.
In the Office
Even more important than your business running smoothly is knowing where you’re taking it. Point of Rental provides the tools you need to steer you in the right direction.
Reporting
We’ve built reports for thousands of businesses worldwide in our 40+ years. Our out-of-the-box reports cover pretty much anything you could ask for, but we can build you custom reports, too.
Accounting Integrations
We build the best hire software available; we’re not accountants. So we integrate with the world’s leading accounting products, like Xero, Sage, and Quickbooks.
Dashboards
Everyone has benchmarks that are important to them. Our dashboards allow you to see the information that’s important to you, all on one screen.
Security
No, the new guy isn’t going to accidentally change all your price sheets. You’re in control of which parts of the software each user can access.
Advanced Integrations
Even Point of Rental doesn’t do it all by itself - we can also work in your current environment with your other systems. Its plethora of integration options and robust API allow it to work with nearly any system out there, from CRM to financial platforms.
CRM
Our easy-to-understand interface allows sales reps and managers to see the information they need to attack each day. Tasks and priorities can be set by managers or reps themselves.
Invoicing and AR Automation
Assign customers to agents, log communications and follow-up collection calls…all the important information is at your team’s fingertips for a simple collections process.
